Can I change the terms of my contract?
After the agreement is settled, unfortunately Humm are not able to amend the details on it. You will have the option at the time of purchase to view the terms before you complete the purchase both in store with the retailer sales representative.
Once you accept the terms you will have an option of a 14 days cooling off period to cancel the order with the retail (see cancellation process details in our FAQ’s for further details).
What documents should I have ready before applying to Humm?
What documents should I have ready before I apply?
1) ID:
• Passport or
• Irish Driving License
2) As proof of earnings / PPS Number verification, Humm need the following document:
• If you are employed: Payslip from the last month
• If you’re self-employed: Notice of Self Assessment return or Form 11
• If you are receiving benefits: Statement of Benefits
3) Bank statements within the last 3 months showing a minimum of 35 days transactions.
Who is eligible for Humm?
To be eligible for humm you must meet the following criteria:
Be at least 18 years of age
Provide proof of PPS number & address
Be an Irish citizen or permanent resident of Ireland
Earn a minimum taxable income of €1,500 per month- joint spouse/partner income not taken into consideration
Have a current credit/debit card and a photo ID
Have a good credit history
Unfortunately there is no way of predicting if you will be approved or not, or what is the maximum amount you can be approved. You will need to complete our application form and go through the assessment in order to get an answer.
When is the first payment due?
You can choose your first payment date within 31 days of the purchase date (best to choose a date around expected income as the payment date may not be changeable in the future).
What is the minimum/maximum amount I can finance?
For Humm orders, the minimum amount that can be financed is €80.00. The maximum amount that can be financed is €30,000.
Can I pay off part of my loan early and would there be any penalties?
Yes, you can log into the Humm customer portal and pay the finance off early. If you go onto the “make a once-off payment” option on the portal, it allows you to pay off the finance early. You can do this as many times as you like. There would be no penalties for paying this off early and you would not be charged any more interest.
Can I change the debit/credit card on the account?
Yes, this can be changed through the Humm customer portal.
What are the contact details for Humm?
Humm can be contacted by phone at (01) 9609601. If you would like to make an enquiry through email, they can be contacted through here: https://www.shophumm.com/ie/contact-us and they are also available to contact on social media (Facebook & Instagram).