5. Delivery Rates
5.1. Picnic bench - Free in store collection
5.2. Picnic bench - Fully assemble delivery on the pallet €50
5.3. Planter boxes - DPD courier delivery €6.95 each (1-8 boxes)
5.4. Planter boxes over qty 8 - delivery on the pallet €50
5.5. Garden sheds - Free delivery and installation in greater area of Co.Dublin
5.6. Garden sheds - For delivery outside greater area of Co. Dublin please contact us for quote 01 804 1111
6. Delivery Time
6.1. All our timber products are built to order. Please note that different delivery time apply to different products. In all cases we will inform you about current delivery time. Below you will find general delivery time.
6.2. Garden sheds and garden buildings 3-4 weeks and up to 16 weeks in the middle of season.
Garden benches usual 4-5 working days and up to 8 weeks in the middle of the season.
Bin cover units 1-2 weeks and up to 8 weeks in the middle of the season.
All bespoke projects may require more time. Delivery times of garden buildings quoted at the time of order are estimated and so cannot be guaranteed. Whilst we will make every effort to deliver within the estimated delivery time, occasionally deliveries may be affected by factors beyond our control.
6.3. We offer “Free delivery and installation” in greater Co.Dublin area. Free delivery and installation offer can be withdrawn at any time and it is only at Management discretion to decide about area that is covered with this offer/service. In the case that your delivery/installation address is not covered by “free delivery & installation” extra charge will apply. Delivery & Installation charge will be calculated based on the distance between our workshop and your delivery address. You will be informed about delivery charge before we accept order.
6.4. Removal of als shed is not included in our sheds prices. We may agree to remove your old shed but this service will be charged extra and offered only at Management discretion.
From time to time we may be unable to meet our usual delivery times due to order volumes and production of some of our products. In the event of this happening we will advise you immediately. If this does occur, you will be given the opportunity to order an alternative, to have the products sent as soon as they become available, or to cancel the order. All products remain the property of MCD Garden Sheds until payment has been processed in full and we reserve the right to remove any product or products from the site that they have been fitted in the event that they have not been paid for in full and cancel the order
6.5. The Seller will not accept any responsibility for any third party costs incurred for late deliveries, failed deliveries or incomplete deliveries. It is the Buyer responsibility to check that the delivery is complete and in good order before arranging any third party contractors to do any other jobs.
6.6. We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control.
6.7. In all cases we contact you approx. 10 days before planned delivery to agree specific day for delivery. Once you agree with us delivery date You must do all that you reasonably can to enable delivery to take place at the given time and place. If you delay delivery, or delivery fails because you have not taken appropriate steps, we will try to arrange for an alternative delivery date within 30 days of the failed delivery. If delivery fails as a result of circumstances within your reasonable control, the cost of any re-delivery shall be borne by you. We offer delivery services Monday to Friday only. No deliveries on bank holidays.
6.8. If an installation service for garden shed or other garden building has been requested, you must provide suitable access, and a flat, level and square base, capable of carrying considerable weight. We do not inspect the suitability of your base to support the garden building without ground movement. We do not check the integrity of the base. The site should be clear of overhanging branches or obstructions, and have sufficient unobstructed access around the site for the safe erecting and maintenance of the building. If access or the base is unsuitable, you will be liable for the aborted labour costs, and the product will be left for self-assembly.
Should you require a return installation service, additional charge must be paid prior to the subsequent visit being made. You must ensure that the installer’s vehicle can be parked as close as possible to the installation site. If a parking area cannot be located nearby the site, the installation may be abandoned and a return charge may be made.
7. Cancellation & Returns
7.1. Our 14-day returns policy apply only to products that have been order online and send to you with external courier company, means that if for any reason you are unhappy with your online purchase, you can return goods in original condition within 14 days of the date you received goods, unused and in original packaging with contents in the condition they were delivered, along with a receipt of proof of purchase. We will issue a refund for the price you paid for the goods only excluding delivery costs incurred by the company.
7.2. Customers are responsible for returning goods and the costs associated in doing so back to MCD Garden Sheds. Returned goods must be unmarked and free from blemishes of any kind, the total refundable amount is dependant on goods being returned to us in the same ‘perfect condition’ that they were received in (we would advise keeping all packaging if you are considering returning an item). Please speak to a member of our customer services team for more information on cancelling an order. Providing we have received the goods back in ‘perfect condition’ with a valid returns note, refunds will be issued within 14 days of the goods arriving with us.
Refund will be issued in exactly same form as payment was made in other words we will refund money only to a card or account that was used to pay for goods.
7.3. If a customer contacts our company after the specified 14 days, MCD Garden Sheds has the right assume that the order has progressed to completion. The customer will not have an automatic right to a refund. Refund can be provided or refused and it's solely at the discretion of the company.
7.4. If at any point you wishes to cancel an order placed for any of our timber products you have right to do so. If you contact us and request cancellation before we agree delivery date with you and before we start production of your item we will provide you with full refund. If you contact us after delivery date is confirmed with you and after we start production of your item your deposit will be non refundable. If payment has been made in full then you will only be entitled to a 50% refund, as work will have already been carried out on your behalf. However we reserve the right to refuse your request for refund when full payments have been made when manufacturing bespoke work upon your instructions in that case we will assess stage of production and provide you with refund accordingly to the stage of production your item is at that moment.